These terms govern your use of the Riverspin website and the casino services offered through it. Please read them before you register. By opening an account or placing a bet you accept them in full, together with our Privacy Policy, Cookie Policy and the rules of any promotion you take part in.
The terms cover registration, the use of your account, deposits, withdrawals, bonuses and the conduct we expect from players. Some games are provided by third-party studios, and a game may be unavailable in certain jurisdictions because of the policies of its provider. Playing for real money is subject to the laws of your country, and you are solely responsible for checking that online gambling is allowed where you live and for paying any taxes due on your winnings.
You may open an account only if you are at least 18 years old, or older where the law of your place of residence sets a higher age. To place wagers you must register and provide true, complete and correct information, including a valid e-mail address, and you must update it if it changes. One account is allowed for each person, household, IP address and device. If you open more than one, we may block or close the accounts, void bets, and recover deposits, winnings or bonuses connected with the duplicate.
Keep your username and password to yourself. We are not responsible for misuse of your account by someone to whom you disclosed your login details, whether on purpose or by accident. You may not transfer funds to other players, receive funds from them, or sell, transfer or buy accounts.
We apply know-your-customer checks to confirm your identity, age and place of residence, to prevent fraud and underage gambling and to meet legal requirements. At the first withdrawal, and at other times we consider necessary, we may ask for a copy of your passport or ID card, a proof of address, a photo of the payment card you used and in some cases a selfie with your document. Until verification is complete, no cash-outs are processed. Fake or altered documents may lead to the confiscation of deposits and winnings.
You may fund your account only with a payment method in your own name. The internal currency of the website is the euro, so a bank may show a slightly different amount after conversion. Withdrawals are made to the method used for the deposit. Before you withdraw, you must have wagered your deposited amounts at least three times, in line with anti-money-laundering practice.
The minimum withdrawal depends on your country and payment method and ranges from 50 to 120 euros. Requests may take up to 72 hours to process, and the transfer then follows the timing of the chosen method. Maximum withdrawal amounts can be limited per day, week or month, and a win above 10,000 euros may be paid in monthly instalments. Funds sent to a wrong cryptocurrency address are not recovered unless the amount is above 5,000 euros, and recovery then carries a fee.
Bonuses are an extra for entertainment and are limited to one per person, family, address, e-mail, IP address, phone number, payment account and device. Unless an offer states otherwise, a bonus must be wagered 40 times within 14 days, only one bonus can be active at a time, and winnings from bonuses are capped at ten times the bonus amount. Abuse of a bonus can lead to its cancellation, to the loss of related winnings and to exclusion from future promotions. The full rules are published with each offer and on the page describing accounts, payouts and bonuses.
You may not use the website for fraud, collusion, money laundering or any activity that manipulates the system or the games, or use software that falsifies your location. If we suspect such conduct, we may withhold payments, close the account, cancel winnings and report the matter to the authorities, banks and other relevant bodies.
Gambling carries a risk of losing the money you stake, and winnings are never guaranteed. The website is provided as it is. We do not guarantee that it will always be available or free of errors, and we are not liable for losses caused by events outside our control, by errors in third-party games or payment services, or by your use of the website where it is unlawful. If a bet or payment was confirmed by mistake, we may cancel or correct it.
We may update these terms from time to time. The version published on this page applies from the moment it appears, and by continuing to play you accept the changes.
For questions about these terms, or to close your account, write to [email protected].